Contributor : Al Dominick

article | May 16th, 2011

In search of the next great customer experience

The growing love affair with mobile devices is transforming the way people manage their finances. So how can banks use mobile banking to improve their customers' experience?

By: Al Dominick, CEO of Bank Director and FinXTech
article | April 11th, 2011

Disruptive? Mobile? Regulated? Check, check, check

Today's mobile banking customers expect access whenever and wherever they are. With so many banks investing in new technologies, how do you differentiate your bank from your competitors?

By: Al Dominick, CEO of Bank Director and FinXTech
article | March 29th, 2011

For all of us, job one

A snapshot of PNC's framework for winning loyal customers as presented by Joe Guyaux President & Head of Retail Banking.

By: Al Dominick, CEO of Bank Director and FinXTech
article | February 24th, 2011

A Turnaround Year?

For the third time this week, I found myself on the FDIC's website to start my day. A glutton for regulatory punishment? More a curiosity to see

By: Al Dominick, CEO of Bank Director and FinXTech
article | February 22nd, 2011

The fall continues for WaMu

Full disclosure: I've long thought of Washington Mutual's leadership team in high regard. During my "first tour of duty" with Bank Director, I had a

By: Al Dominick, CEO of Bank Director and FinXTech
video | February 21st, 2011

Where My Deals At?

Ben Plotkin, EVP of Steifel, Nicolaus Weisel, shares his insight on what the future holds for FDIC-assisted transactions, and what that means for M&A activity in 2011.

By: Al Dominick, CEO of Bank Director and FinXTech
article | January 18th, 2011

Optimists, Welcome.

Since returning from the west coast a few weeks ago, I’ve read a number of reports, white papers and yes, promotional pieces that suggest a wide-spread optimism

By: Al Dominick, CEO of Bank Director and FinXTech
article | January 18th, 2011

Optimists, Welcome.

Recent financial reform (and revised capital standards) has impacted capital structure, valuation and strategic activity as we prepare for what seems inevitable: a coming wave of M&A. So are things really looking up?

By: Al Dominick, CEO of Bank Director and FinXTech
article | January 10th, 2011

Social Media Series: A Look Ahead

The fifth and final post on the value of social media for today's financial services executive. This post takes at look at what's ahead in 2011.

By: Al Dominick, CEO of Bank Director and FinXTech
article | January 3rd, 2011

Social Media Series: Getting Up and Running

In Al Dominick's last few columns he's written about incorporating social media into your institution's way of doing business. Today's post offers advice for how you, individually, might benefit from what's being created and shared online.

By: Al Dominick, CEO of Bank Director and FinXTech