Using Technology as a Competitive Edge
A majority of banks’ technology expenses go toward keeping the lights on. But banks can gain a real competitive advantage when they use technology to effect change within business lines, says Matthew Mann, a general partner at Fin Capital. Tapping into the wealth of transactional data already available to banks could be one key to unlocking organizational change. Banks can then glean valuable customer insights that can be used to develop new products and ultimately grow revenue.
Topics discussed include:
- How Competition is Evolving
- Why Data Infrastructure Matters
- How Boards Can Think About Emerging Tech in Banking