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The first white paper in a series of four by First Data and Market Strategies International looks at consumers’ attitudes, behaviors, desires and technology adoption.
Industry experts answer the question: What will be the biggest change in banking in 2013?
Bank Director magazine got on the phone with Sutherland Global Services’ Niket Patankar to discuss how the board can develop a mobile strategy, what banks are offering, and what revenue opportunities are available.
Park Sterling Bank is increasing customer retention through mobile bill pay.
The growing love affair with mobile devices is transforming the way people manage their finances. So how can banks use mobile banking to improve their customers' experience?
Most community banks are still unprepared for online fraud in business deposit accounts. Here is what to do about it.
Bank boards are increasingly pressed to make strategic decisions about technology.
Michael Tipton of emfluence discusses how using an automated messaging platform can help banks cultivate customer relationships.
The fifth and final post on the value of social media for today's financial services executive. This post takes at look at what's ahead in 2011.
With fees restricted by regulators, where can bank management and directors turn to make the branch profitable again?
An information resource for senior executives and directors of financial institutions.
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