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Technology

  • White Paper | Technology
  • July 7th, 2011

Meeting the Needs of the New Financial Consumer: A Snapshot of Six Customer Segments

The first white paper in a series of four by First Data and Market Strategies International looks at consumers’ attitudes, behaviors, desires and technology adoption.

  • Article | Technology
  • June 16th, 2011

Questions to ask about mobile banking and marketing

In a time where banks can't afford to NOT offer mobile banking, John Flora of Intuit Financial Services offers some questions a CEO should be asking when considering this latest technology.

  • Article | Technology
  • May 31st, 2011

Will clearXchange Be a P2P Game Changer?

With the new person-to-person service called clearXchange created by Bank of America, J.P. Morgan Chase and Wells Fargo, all signs indicate that financial institutions are serious about taking on the industry leader, PayPal. But will it work?

  • Article | Technology
  • May 23rd, 2011

Your Mobile Catalyst

A look at how a few community banks have learned from their bigger counterparts and why board members need to become better educated on the mobile technologies available to their institutions.

  • Article | Technology
  • May 16th, 2011

In search of the next great customer experience

The growing love affair with mobile devices is transforming the way people manage their finances. So how can banks use mobile banking to improve their customers' experience?

  • Article | Technology
  • April 11th, 2011

Disruptive? Mobile? Regulated? Check, check, check

Today's mobile banking customers expect access whenever and wherever they are. With so many banks investing in new technologies, how do you differentiate your bank from your competitors?

  • Article | Technology
  • January 10th, 2011

Social Media Series: A Look Ahead

The fifth and final post on the value of social media for today's financial services executive. This post takes at look at what's ahead in 2011.

  • Article | Technology
  • January 3rd, 2011

Social Media Series: Getting Up and Running

In Al Dominick's last few columns he's written about incorporating social media into your institution's way of doing business. Today's post offers advice for how you, individually, might benefit from what's being created and shared online.

  • Article | Technology
  • December 22nd, 2010

Social Media Series: Authentic - true to one's personality, spirit, character...

It's up to leadership within an institution to incorporate the online interaction into a way of doing business, and today's column looks at how one company is doing just that.

  • Article | Technology
  • December 20th, 2010

Social Media Series: Is your bank using?

The benefits of social media and review of some misconceptions about the practice.